JOB SEEKER
MY ACCOUNT
INFORMATION ON RESUMES
COVER LETTERS
KEY WORD AND KEY PHRASES
PERSONAL STATEMENT
FREQUENTLY ASKED QUESTIONS
How do I know if I was successful in completing my Registration?
You will be taken to a screen that congratulates you for registering and prompts you to create your profile and job preferences and build your resume.
What do I do if I forgot my password?
Click on "Forgot Password" in the Login section and job.travel™ will send you an email with a link to reset it.
What do I do if I forget my email address?
If you forget your email address contact our Customer Service department and we will try to assist you.
How do I change my account email address?
Login and select "Manage Settings / Personal Information" in the left navigation of your homepage.
How do I reset/change my account password?
Login and select "Manage Settings / Personal Information" in the left navigation of your homepage.
I am not receiving job.travel™ text/emails what should I do?
Login and select "Manage Settings / Alerts" and verify that you have checked the box to receive emails and/or text messages.
How will employers find me?
Once you have registered, completed your profile/job preference section and built a resume, job.travel™ will create your personal "Snapshot". Employers will have immediate access to your information. In addition, job.travel™'s job seeker/employer match system will immediately begin to match your "Snapshot" with current employer job postings.
How do I access job.travel™ from my mobile phone?
Job.travel™ will send you text and or email alerts if you have activated this feature. Job.travel™ is currently optimized for iPhones and can be accessed at http://m.job.travel™.
What browsers are supported by job.travel™?
Job.travel™ has been optimized for Internet Exployer version 7, Safari version 3.1.1 and Firefox version 2.0.
MY ACCOUNT
How do I edit my profile?
Login and select "Manage Settings / Profile and Job Preferences" in the left navigation of your homepage.
How do I edit my Snapshot?
Go to your Homepage and click on view "My Snapshot". You may edit your information by selecting "Personal Information" and/or "Profile and Job Perferences".
How do I keep my identity private?
In the Job Seeker section it asks you the question keep me anonymous click on "Yes".
I indicated I wanted to be anonymous but employers keep contacting me. What do I do?
Check your uploaded resume and make sure that your personal information is not disclosed in the files that you uploaded.
How do I change my alert preferences?
Login to your account and select "Alerts" on your homepage.
I am going on vacation and I want to turn off my text alerts. How do I do this?
Login to your account and select "Alerts" on your homepage.
My job search does not seem to be generating responses. Any suggestions?
We suggest you evaluate the following: resume(s), personal statement and key words/phrases. Also refer to the Career Center for suggestions.
INFORMATION ON RESUMES
How do I upload an existing resume?
During the registration process, you will be provided access to job.travel™'s "Resume Builder". Once you name your resume and provide a brief description, click on "Upload Files". Once you are registered, you may add a resume by selecting "add" in the resume section of your personal homepage.
Do I need to have an existing resume?
No, In the Resume Builder section click on "Quick Resume" and/or "Online Resume". Job.travel™ will combine information that you provide as your "Profile and Job Preferences" with the information you enter in the Resume Builder section and automatically create a basic resume for you.
What is an online resume?
It is a easy and fast way to create a resume that summarizes your education and work experience. You may combine this with a "Quick Resume" which lists keywords and/or uploaded files.
What is a Quick Resume?
A"Quick Resume" is an even faster way to create a resume when you are really pressed for time or have little or no work experience. Simply enter keywords or phrases that describe your experience and accomplishments. Refer to the Career Center for more information.
If I want a professional resume what can I do?
Refer to the Career Center for some helpful information, including sample resumes, or you can use a professional resume writing service.
Can I post a resume in multiple languages?
You may post your resume in any language. However, employers not familiar with that language may not be able to understand your information. Also, some browsers may not support characters in languages other than English.
I am a recent graduate and I have not held a full time job. What is the best type of resume for me?
You have several options. You may want to use a combination of the "Online Resume" and "Quick Resume" to detail your education, part time work experience, accomplishments, awards and community service. You can then attach a cover letter using the "Upload Resume" function. An alternative is to create a traditional resume. You can find suggestions and examples in the Career Center.
How do I configure Quick Apply for my resume(s.)
Simply configure your "Quick Apply" options and you will be able to send any resume that you have created along with a brief message to a prospective employer.
COVER LETTERS
What is a cover letter?
A cover letter is used along with a formal or better known as a chronological resume as detailed in the Career Center. It summarizes your credentials, your most relevant accomplishments and details your employment history.
When I submit a chronological resume should I submit a cover letter?
Yes, in most cases the cover letter is considered to be the "deal closer."
How do I submit my cover letter?
The Resume Builder section provides you with the tools necessary to upload your cover letter.
What if I do not have a cover letter and want to create one?
Refer to the Cover Letter section in the Career Center. It will provide you with suggestions on how to create an attention getting cover letter. An example is also included in this section.
If I am submitting an online or quick resume do I need a cover letter?
It's up to you. Generally it is not needed but you may attach one of you feel that it will better illustrate your capabilities.
KEY WORDS OR KEY WORD PHRASES
What are key words or key word phrases?
Key words/phrases refer to the buzz words that describe what you have done and what you have accomplished.
PERSONAL STATEMENT
What is a personal statement?
A clear concise relevant statement outlining: skills, accomplishments and future goals.
When do I use a personal statement?
You should use a personal statement on all resumes. If you are only using the "Quick Resume" your personal statement is particularly important.
EMPLOYER
MY ACCOUNT
ACCOUNT ADMINISTRATION
JOB POSTING INFORMATION
INFORMATION ON FINDING AND CONTACTING CANDIDATES
FREQUENTLY ASKED QUESTIONS
I want to post a job (s) on job.travel™ . How do I start?
The first step is to complete the Company Registration and designate a Company Administrator. You may also upload an image of your workplace. The next step is to add additional locations if you wish to post jobs at other than the "Main Location". You may upload images of these locations and designate Location Administrators. The Company or Location Administrator can begin posting jobs.
What do I do if I forget my password?
Enter your login email address and we'll send you a link to reset your password.
How do I reset my password?
Select "Administrator" in the left navigation of your personal homepage and enter a new password.
How do I change my email address?
Select "Administrator" in the left navigation of your personal homepage and enter a new email address.
Does job.travel™ keep my credit card on file?
No, we do not keep any record of your credit card number.
How is PayPal involved when I pay for my subscription?
Job.travel™ has partnered with PayPal to process your subscription payment in a safe and secure manner.
What browsers are supported by job.travel™?
Job.travel™ has been optimized for Internet Exployer version 7, Safari version 3.1.1 and Firefox version 2.0.
Can I use the same email address to login as an employer and job seeker?
No. You must establish a separate account with a different email address as a job seeker.
Can I advertise on job.travel™?
Yes. Please contact us and one of our representatives will get back to you with details.
MY ACCOUNT
How do I set up my Company information?
Complete the Company Registration. You may edit your infomation by selecting "Company Profile" and "Company Images" on your homepage.
How do I edit my Company information?
You may edit your infomation by selecting "Company Profile" and "Company Images" on your homepage.
How do I set up another (secondary) location?
Login and select "Add" in the "Locations" section of your homepage. Follow the easy steps.
How do I edit a location?
Login and select "Edit" in the "Locations" section of your homepage.
I want to post a job(s) on job.travel™. How do I get started?
The first step is to complete the Company Registration and designate a Company Administrator. You may also upload an image of your workplace. The next step is to add additional locations if you with to post jobs at other than the "Main Location". You may upload images of these locations and designate Location Administrators. The Company or Location Administrator can begin posting jobs.
What do I do if I forgot my password?
Enter your login email address and we will send you a link to reset your password.
How do I reset my password?
Select "Administrator" in the left navigation of your personal homepage and enter a new password.
How do I change my email address?
Select "Administrator" in the left navigation of your personal homepage and enter a new email address.
How do I keep my company anonymous?
When posting a job, select "Private" in the "Status" drop down.
I indicated I wanted to keep my Company anonymous but the job seekers keep contacting me. How do I correct this?
Review your job posting to make sure that you selected "Private" as to job status and make sure that the description of job or location does not identify the company.
How do I change my alert preferences?
Go to "Set Alerts" section of your job posting and make the changes you require.
I am not getting job.travel™ alerts/emails what do I do?
Go to the "Set Alerts" section of your job posting and check your alert preferences.
ACCOUNT ADMINISTRATION
How do I set up an Account Administrator?
In the Company Registration section you are required to designate an Account Administrator.
Can I change or edit information on my Account Administrator?
Yes. Login to your Home Page and select "Edit" under "Users/Company Administrator".
How do I set up a Location Administrator?
In the "Add a Location" section you are asked to designate a Location Administrator. Just fill in the information requested. You may also add a Location Administrator by editing that location.
Am I able to set up multiple Location Administrators?
Not at this time, you may only designate one Location Administrator for each location. However,you may designate the same Administrator for multiple locations.
JOB POSTING INFORMATION
How do I post a new job?
Log-in to your homepage and select "Add" in the "Job Posting" sections.
How long does it take for a job to be live on the site once I have completed posting?
The job will appear within an hour.
How do I edit a job?
Log-in to your homepage and select "Edit" for that job in the "Job Posting" section.
How do I remove a job that has been filled?
Log-in to your homepage and select "X" (delete) for that job in the "Job Posting" section or select "Edit" and change the status to "closed".
How do I renew a job when the posting has expired?
Log-in to your homepage, select "Edit"for that job in the "Job Posting" section and change the status to "open".
How long is a job posting active?
Your job will automatically be closed after 60 days, you may reactivate it by updating the status to "Open" or "Private".
INFORMATION ON FINDING AND CONTACTING CANDIDATES
How do I know if job.travel™ has found any candidates to fill my job posting?
Refer to the "Recommended Candidates" section of your homepage. You will find a partial list of candidates. To find a complete list, simply enter your criteria in the search box. If you have activated the "Alerts" feature when posting a job, job.travel™ will send you text messages and/or email alerts.
Is there anyway to request a job seeker to apply for a position?
Yes. You may click on "Contact" in the job seeker's Snapshot view and job.travel™ will alert the job seeker that you are interested in him/her.
If I am interested in a job seeker is there anyway to save his/her information?
Yes. Simply click on "Save" on the job seeker's Snapshot view.
If I am not getting the search results I want does job.travel™ have any suggestions?
Please refer to the Career Section under the categories: Key Words/Phrases and Skills Summary.